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Privacy policy

Hana Engineering Korea Co., Ltd. establishes this policy to protect personal information under the Personal Information Protection Act and to handle related complaints promptly and efficiently.

1. Purposes of processing personal information

Hana Engineering Korea Co., Ltd. (the "Company") processes personal information received through the LAVER WORKS website (the "Site") only for the following purposes. If these purposes change, we will provide advance notice and obtain any necessary consent.

  • Responding to inquiries and providing consultation
  • Discussing and carrying out transactions (contracts, dispatch and transport)
  • Post-transaction communication and dispute resolution

2. Personal information collected and collection methods

  • For inquiries: email address and inquiry details
  • Automatically generated during use of the service: IP address and access logs
  • For transactions: company information and importer and recipient contact details needed for laver product contracts and shipment

We collect personal information through the Site's inquiry form, email and telephone. The Site has no registration or payment functions.

3. Processing and retention periods

Inquiry information is retained for 3 years after the inquiry is handled and then destroyed without delay. If a transaction takes place, information is retained for the periods below under applicable laws.

  • Transaction books and supporting documents: 5 years (Framework Act on National Taxes)
  • Commercial books and important business documents: 10 years (Commercial Act)
  • Website visit records: 3 months (Protection of Communications Secrets Act)

4. Disclosure of personal information to third parties

The Company does not disclose personal information to third parties without the data subject's consent. However, for product confirmation, production and dispatch, we may share only necessary details, such as products of interest, country and recipient information, with the relevant factory or transport company. Exceptions apply where specifically provided by law.

5. Outsourcing personal information processing

The Company outsources personal information processing as follows to support its operations. If these arrangements change, we will update this policy to provide notice.

  • Mailplug Co., Ltd.: sending and receiving company email

6. Destruction of personal information

Personal information is destroyed without delay when its retention period ends or its processing purpose has been fulfilled. Electronic files are deleted using methods that prevent recovery, and paper documents are shredded or incinerated.

7. Data subject rights and how to exercise them

Data subjects may request access to, correction or deletion of their personal information, or suspension of its processing, at any time. Requests by email (laver@mediheim.co.kr) or telephone (+82-2-312-1371) will be handled without delay. Requests may also be made through a representative.

8. Measures to safeguard personal information

We limit the number of people who handle personal information, control access to email accounts and work computers, and store documents containing personal information in locked locations. Only designated staff can view inquiries, and all data transmitted through the Site is encrypted (HTTPS).

9. Automatic data collection tools: use and opt-out

The Site does not use cookies for visitor analytics. We store only inquiry IDs and verification values in your browser so you can open My inquiries directly on the device used to submit them. You can delete these at any time in your browser settings.

10. Personal Information Protection Officer

  • Position: Representative Director
  • Telephone: +82-2-312-1371
  • Email: laver@mediheim.co.kr

Please contact the Personal Information Protection Officer with any personal information inquiries, complaints or requests for redress. We will respond and handle them without delay.

11. Remedies for infringement of rights

If you need to report a personal information infringement or seek advice, you may contact the following organizations.

  • Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
  • Personal Information Infringement Report Center: 118 (no area code; privacy.kisa.or.kr)
  • Supreme Prosecutors' Office: 1301 (no area code; www.spo.go.kr)
  • National Police Agency: 182 (no area code; ecrm.police.go.kr)

12. Changes to this policy

Any changes to this Privacy Policy will be announced on the Site before they take effect.

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